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I’m very pleased with the services rendered by both the guys who worked with me for my home renovation. The initial sales portion was overseen by Joven and Thomas was my go-to guy who oversaw the whole process. I could count on both of them for their honest professional opinions, and they were never once impatient with my requests or endless questions. When I went to choose and confirm my tiles with Joven, I took a loooooong time to decide. I appreciate that instead of rushing me (as he had another appointment to go), he got someone from the showroom to accompany me and give me all the information I needed. He came back to check on my selection after his appointment and I was still looking at tiles (yeah, that’s how long I took). When the reno started, Thomas would provide me timeline updates on the phases of the work done. If there was a day that no work was being done, he would inform me as well and let me know the reason for it. I felt like the project was in good hands as he was very accountable and responsible. He was very accommodating to my changes and gave good suggestions which made the end result a beautifully renovated home. The only reason I did not give 5 stars is because some of the wall tiles were not cut evenly and the edges were jagged instead of straight and nice. These tiles were changed when I pointed them out to Thomas, so it worked out fine. Definitely recommend these guys - Thumbs up!
Thankful for the remarkable service
We are very thankful for a remarkable service by Johnson Poh. He is a very responsive and helpful person in addressing our needs and concerns during the whole sales process till after sales. A very good job indeed! Two thumbs up!
Keep up the good work
Thomas shows great responsibility towards his work. Whenever we have queries, he never fails to respond. He will do regular site visits to ensure that everything is going smoothly. I am glad that we have chosen him as our designer. Have recommended him to my colleague who has chosen him as her designer. Keep up the good work!
Returning customer for last 7 years
I engaged Joven to renovate my home 7 years ago and he did a great job. I was very satisfied with the outcome. 3 years ago, when my dad needed to renovate his house, I referred it to Joven. My dad was very pleased with the renovation. Recently I needed to give my office a compete overhaul and obviously I entrusted the job to Joven.
Now that the works are completed, I just want to drop in and share that the experience of using him for my Reno work all these years have been a pleasant one. He's reliable and responsible. Willing to listen to my needs and have been patient when I change my mind about how certain items should be.
Overall a great experience and I have no qualms referring him to my friends if they need to renovate.
Value for money
We have engaged the company for renovations and Jarod was assigned to oversee the project. I am pleased with the services rendered by Jarod as he has been patient and accommodating to our requests.
Overall good value for money.
A wonderful team that gets the job done
Joven and Jarod had been a wonderful team paired up to me and my wife for our home renovation. Joven is a very fun guy to talk to and during our first consultation, he would advice us on what to take note of. Even though there was a slight confusion on the initial quotation, Jarod and Joven did not hesitate to jump in and figure out what went wrong and quickly revert. For that, I truly appreciate it. During most of the consultation, Joven would also be very upfront about the cost, what other costs that may come at a later stage, etc, so as to prepare us and give us a sense of the overall costing. During renovation, Jarod would give his utmost support to help us fulfil what we want, understand our needs and advice us along the way. His dedication and determination is undoubtedly one of the best. One example: knowing that we're moving in and getting the house ready, he would drop by on weekday nights after dinner to help touch up on things and making sure everything's in place - this is good customer service and support. Good job Jarod and Joven! The post-reno is also a great experience for me, as when we encounter issues or questions, Jarod is more than happy to help out, listen, advice or give solution. I would recommend anyone to Home Reno! In fact, I already did!